fp777's Privacy Policy

1 What Types of Information Are Collected

While you use the fp777 platform, we may collect various types of information. This information falls into two main categories — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When you create an account or get in touch with us, you may provide the following information:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification purposes)
• Payment information — bKash, Nagad, Rocket number or bank account details
• Messages and information sent via live chat or email

1.2 Automatically Collected Information

When you use the fp777 platform, the following technical information may be recorded automatically:

• IP address and browser type
• Device information (operating system, model)
• Login and logout times and session data
• Gaming activity and transaction history
• Information obtained through cookies and similar tracking technologies

2 Purpose of Data Collection

fp777 uses your information only for specific and legitimate purposes. We collect and process data for the following reasons:

• Account Management: Completing registration, verifying identity, and ensuring account security.
• Transaction Processing: Completing deposit and withdrawal requests and preventing fraudulent activity.
• Customer Support: Providing assistance 24/7 via live chat and email.
• Platform Improvement: Analysing user experience to improve service quality.
• Responsible Gaming: Monitoring unusual gaming behaviour to ensure user safety.
• Legal Compliance: Maintaining records in accordance with applicable laws and regulations.
• Communications: Sending important updates, transaction confirmations, and service-related notifications.

3 Data Sharing and Third Parties

fp777 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the limited circumstances listed below:

3.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, and technical support. These partners process data only for specified purposes and under strict confidentiality agreements.

3.2 Legal Obligations

If disclosure of information is required due to a valid court order, an investigation process, or any other legal obligation, fp777 will be required to comply.

3.3 Fraud Prevention

Information may be shared with relevant authorities for the purpose of detecting and preventing money laundering, fraud, or any other illegal activity.

4 Data Security Measures

fp777 applies industry-standard security measures to keep your information safe. Our technical and organisational safeguards include:

• SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL technology.
• Firewalls and Access Controls: Only authorised staff can access specific data.
• Secure Server Infrastructure: Our data is stored in secure data centres.
• Regular Security Audits: Systems are tested regularly to identify potential vulnerabilities.
• Two-Factor Authentication (2FA): An option to add an extra layer of security to your account.
• Data Minimisation: Nothing beyond the necessary information is collected.

While we strive to ensure the highest level of protection, no method of transmitting information over the internet is completely secure. We therefore ask you to keep your password confidential and to log out of your account after using an unfamiliar device.

5 Cookie Policy

Cookies and similar technologies are used on the fp777 website. Cookies are small text files stored on your device that help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help measure platform usage and improve services.

5.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

6 Data Retention Period

fp777 retains your personal information only for as long as it is needed or as required by legal obligations. In general:

• Active Accounts: All information is retained for the duration the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period as required by law.
• Transaction Records: Financial transaction data is kept for a specified period in accordance with applicable law.
• Customer Support Communications: Chat and email records are retained to ensure quality of support.

7 Your Rights

As a user of fp777, you have the following rights over your own information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that data processing be limited in certain circumstances.
• Right to Object: The right to object to specific uses of your information.
• Right to Data Portability: The right to receive your information in a structured format.

To exercise any of these rights, contact us at [email protected]. We will respond to your request as promptly as possible.

8 Privacy of Minors

fp777 is a platform operated exclusively for users aged 21 and above. We do not knowingly collect or process the personal information of any minor. If we become aware that a minor's information has been collected, we will delete it immediately and close the associated account.

9 International Data Transfers

Due to the nature of our servers and technical infrastructure, your information may in some cases be processed outside Bangladesh. In such cases we ensure that:

• The recipient party maintains appropriate security measures.
• The data transfer is consistent with this privacy policy.
• No compromise is made to the protection of your information.

10 Policy Changes and Updates

fp777 may update this privacy policy from time to time. For significant changes, we will notify you via your registered email or through the platform. You are advised to visit this page regularly for the latest policy.

Continued use of the platform after a policy change will be taken as acceptance of the updated policy.

11 Links to Other Sites

If the fp777 platform contains links to external websites, those sites have their own privacy policies. fp777 is not responsible for the data collection or privacy practices of other websites. You are advised to review the privacy policy of any external site before visiting it.

12 Consent and Acknowledgement

By registering on or using the fp777 platform, you confirm that:

• You have read and understood this privacy policy in full.
• You are at least 21 years of age.
• You consent to the processing of your information under the terms set out in this policy.
• You retain the option to withdraw your consent if needed (though this may result in restrictions on access to some services).